How OutOut Works

How It Works

1
Find your venue
Search by occasion, area, group size, or vibe. Browse our curated venue list or use the search box to describe what you're looking for in plain English.
2
Submit a booking request
Select your date, time, party size, and guaranteed minimum spend per person (includes food, beverage, and gaming). A temporary hold is placed on your card — not a charge.
3
Venue reviews your request
Your request is shared with the venue including your profile and guaranteed spend. Venues typically respond within 24 hours. A strong profile and higher spend commitment increase acceptance rates.
4
Booking confirmed or released
If accepted, your booking is confirmed and you'll pay directly at the venue. If declined, the hold on your card is released instantly. No charge either way until you're at the venue.
🔒 How payment works
A temporary credit card hold is placed when you submit a booking request (minimum spend + 3% booking fee). This is not a charge.

If accepted, you'll pay the bill directly at the venue. Your hold is released after your visit if you meet the minimum spend.

What if I spend below the minimum? The venue may either charge the minimum spend amount via your card hold, or charge a flat fee equal to the shortfall.

Frequently Asked Questions

Is there always a table available? +
Venues make tables available if they're inspired to and have capacity. A strong profile and higher guaranteed spend make your request much more appealing. Members regularly secure same-day and same-week bookings at top venues, especially for parties of 2-4.
What makes a booking request appealing? +
Your profile — knowing who you are (bio, social links, affiliations, company) helps venues say yes.
Guaranteed spend — higher amounts are naturally more attractive to venues. It's a win-win: you get the table, they get a committed guest.
Venues accept or decline at their sole discretion.
What is the acceptance rate? +
It varies by venue, party size, date/time, and your profile strength. Requests with complete profiles and higher guaranteed spends have significantly better acceptance rates. Premium time slots (Friday/Saturday evenings) are naturally more competitive.
How is my data used? +
We don't sell member data. Your profile information is shared only with venues you submit booking requests to, so they can evaluate your request. Everything beyond name and email is optional but recommended.
Can I cancel a confirmed booking? +
Yes — cancellations made 48+ hours before your booking are fully released. Cancellations within 48 hours may result in the hold being captured, depending on venue policy.
What's the 3% booking fee? +
A small service fee added to your minimum spend total. It covers payment processing and platform operations. The fee is included in your card hold amount and only captured if your booking is accepted.
Do I need to spend exactly the minimum? +
No — the minimum is a guaranteed floor, not a cap. Most guests spend above their minimum. You pay your actual bill directly at the venue. The hold is released after your visit.
How do I improve my profile? +
Add a photo, complete your bio, link your LinkedIn, and list any relevant affiliations or clubs. Venues are more likely to accept requests from members they can identify. Think of it as a professional introduction.

Still have questions?

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